Cancellation & Refund Policy

  • FEES INCURRED BY SERVICE PROFESSIONALS

    Joining Bookmein.in; opening an Account, posting Services and viewing posted Services is free. BookMeIn.in reserves the right at its sole discretion to charge fees to Service Professionals for other services that BookMeIn.in may provide in the future.

    BookMeIn.in may also in certain categories require the Service Professionals to make payments for following up on job leads i.e. requests posted by Service Users, and permitting the Service Professional to contact the Service User “Lead Fee” irrespective of whether the job leads eventually result in a transaction or exchange of consideration for the service requested.

    In order to be eligible to make such “Lead Fee” payment Service Professionals shall be required to make advance payments “Credits” from which the Lead Fee may be deducted as and when necessary. Whenever the Credits fat below the prescribed threshold the Service Professional shall be prompted to refill the Credits in order to continue enjoying the ability to follow up on leads and contacting Service Users.

    In the event,

    1. the job lead is identified to be non-genuine, or
    2. the Service User within 48 hrs of posting a request on the Website withdraws the same by way of the Website or the mobile application only, or
    3. the Service Professional pays the “Lead Fee” to respond to the Service User's request for service but the Service User does not open or access the Service Professional's response,
    the Lead Fee shall be reimbursed to the Service Professional. The decision of pertaining to the above shall be final and binding.

    BookMeIn.in offers premium services to Service Professionals for a fee and may in the future offer additional services, like tax preparation and bookkeeping that Service Professionals can also choose to purchase. BookMeIn.in reserves the right to charge fees for these services at its sole discretion.

  • FEES INCURRED BY SERVICE USERS

    Joining BookMeIn.in, opening an Account viewing posted Services, and bidding on posted Services is free. BookMeIn.in currently does not charge Service Users for transactions completed at the Website or Mobile Application between Service Users and Services Professionals. However, BookMeIn.in reserves the right to charge a fee to Service Users in the future on a per-transaction basis or in any other manner, and reserves the rigs to do so in its sole discretion. Changes to this Fee Policy are effective after BookMeIn.in has provided you with thirty (30) days’ notice by posting changes on the Website.

  • If applicable, you agree to pay all fees or charges to your Account based on BookMeIn.in’s fees, charges & billing terms then in effect. If you do not pay on time or if BookMeIn.in cannot charge your credit card, any payment gateway or other payment method for any reason BookMeIn.in reserves the right to either suspend or terminate your access to the Website and Account and terminate these Terms of Use. You are expressly agreeing that BookMeIn.in is permitted to bill you for the applicable fees, any applicable tax and any other charges you may incur in connection with your use of this Website and the fees will be billed to your credit card, a payment gateway or other payment method designated at the time you make a purchase or register for a fee-based service.

    If you cancel your Account at any time, you will not receive any refund. If you have a balance due on any account you agree that BookMeIn.in may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees. BookMeIn.in reserves its right to initiate appropriate legal proceedings, if necessary, in its sole discretion to recover such outstanding amounts.

  • TAXES

    You understand that we are acting solely as an intermediary for the collection of fees between a Service User and a Service Professional who choose to enter into an Agreement for Service. Because state and local tax laws vary significantly by locality, you understand and agree that you are solely responsible for determining your own tax reporting requirements in consultation with tax advisors, and that we cannot & do not offer tax advice to either hosts or guests.

    Further, you understand that BookMeIn.in shall not be responsible or liable in any manner in relation to tax liability of a Service User or a Service Professional.

  • REFUND POLICY

    All commissions payable to BookMeIn.in by Service Professionals on consummated transactions, i.e. exchange of services for consideration are final and non-refundable. All money paid by Service Professionals in form of “Credits” are non-interest bearing and shall be refunded to the Service Professionals if they remain in-utilized for a period greater than 364 days only, Such amounts shall not be refunded prior to that.

    If poor customer services inappropriate behaviour with customers results in the professional being de-listed from the BookMeIn.in Partner platform then all credits (purchased or promotional) will have to forfeited, and there will be no refund made in such a case.

You again agree and acknowledge that bookmein.in is only an aggregator of service providers. Though we take utmost care in collecting information and background check of service providers still we may have missed out any information unknowingly and/or subscribers have not have shared the correct and all information with website. Hence if any dispute/injury/illness/damage arises, you release us (and our officers, directors, agents, investors, subsidiaries, and employees) from any and all claims, demands, or damages (actual or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. We agree and acknowledge that we will use our best endeavor to solve your grievance using our grievance resolution process and forward your refund request to the concerned service provider.